Shipping policy

At Whatever Company, we are committed to delivering your order in a timely and efficient manner. Please review the details below regarding our shipping process and timelines.

Domestic Shipping

  • Once your order has been packed and processed, please allow 3–5 business days for delivery.

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

  • Shipping times may vary slightly based on your location and carrier delays beyond our control.

International Shipping (Canada & Mexico)

  • Estimated delivery time is approximately 7–14 business days for standard international shipping and 6–10 business days for expedited international shipping, in addition to our standard processing time.

  • International orders may be subject to customs duties, taxes, or import fees assessed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer — Whatever Company has no control over these fees and cannot predict their amount.

  • Delivery estimates do not include potential delays caused by customs processing, which can vary by destination and shipment volume.

  • Shipments to Mexico require the recipient's RFC or CURP (Mexican tax ID) at checkout, per current Mexican customs requirements. Orders missing this information may be delayed.

Order Processing

  • Orders placed after 2:00 PM (local time) will be processed the next business day.

  • During high-volume periods (e.g., holidays or sales), processing times may be extended slightly. We appreciate your patience.

Shipping Rates

  • Shipping costs are calculated at checkout based on your delivery location and chosen shipping method.

  • Free standard shipping may be offered on qualifying orders. Check our homepage or promotions page for current offers.

Delivery Issues

If your package is delayed or arrives damaged, please contact our customer service team at contact@whatevercompany.com within 7 days of the expected delivery date. We’ll work quickly to resolve the issue.