Return & Refund Policy - Otonagai

At Otonagai! Makes You Happy, we want you to love your purchase. Please note the following policies before placing your order:

1. All Sales Are Final

• We do not accept returns.
• No refunds will be issued.
• No exchanges to be offered.

2. Cancellations

• Orders may only be canceled within 4 hours of being placed.
• After 4 hours, the order is considered final and cannot be canceled.

3. Damaged Or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of delivery with photos and details of the issue.
• We’ll work with you to make it right.
  

4. Contact Us

For any questions about cancellations or damaged items, please use the contact form on our website or email us at contact@otonagai.com