Privacy Policy Otonagai

Otonagai! Makes You Happy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), make a purchase, or interact with us in any way.

This Site is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services directly to you.

If you are a resident of California, this Policy also describes your rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, shipping/billing address, email, phone number, and account login info (if applicable)
  • Payment Information: Collected and processed securely by Shopify or our payment processors (we do not store full payment details)
  • Commercial Information: Order history, product preferences, communication history
  • Internet Activity: IP address, browser type, device identifiers, browsing behavior on our Site
  • Geolocation Data: Approximate location based on your IP address
  • Customer Support Info: Details you provide when you contact us

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer service and respond to inquiries
  • Send updates, promotions, and transactional emails
  • Personalize your experience and show relevant products or ads
  • Improve our website and marketing efforts
  • Comply with legal obligations or prevent fraud

3. How We Share Your Information

We may share your information with trusted third parties, including:

  • Shopify, which powers our online store
  • Payment processors and shipping partners
  • Marketing and advertising providers (e.g., email platforms, social media ads)
  • Analytics providers (e.g., Google Analytics)
  • Legal authorities, if required by law

We do not sell your personal information for money. However, some data-sharing practices may be considered “selling” or “sharing” under California law for targeted advertising purposes.

4. Your Privacy Rights (California Residents)

Under the CCPA, California residents have the right to:

  • Know what personal information we collect and how we use it
  • Request access to the personal information we hold about you
  • Request deletion of your personal information (with certain exceptions)
  • Opt out of the sale or sharing of personal data for targeted advertising
  • Correct inaccurate personal information
  • Limit the use of sensitive personal data (if applicable)
  • Not be discriminated against for exercising your rights

To submit a privacy request, please use the contact form on our website or the “Do Not Sell or Share My Personal Information” link in the footer. We will verify your identity before processing your request.

5. Cookies & Tracking Technologies

We and our partners use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic and performance
  • Personalize content and ads

You can manage your cookie preferences through your browser or device settings.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce our agreements.

7. Security

We take reasonable precautions to protect your personal information, including the use of SSL encryption, limited access controls, and secure data storage via Shopify and other vendors.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us through our website’s contact form.